Privacy Policy

Build Systems respects your privacy. This policy explains what information we collect through buildsystems.dev, how we use it, and the choices available to you.

1. Information we collect

Information you provide

When you send an inquiry, we collect the information you choose to provide, including:

• your name and email address
• your company name, if provided
• the type of service you want to discuss
• your message about the business, its systems, and the help you are considering

If you become a client, we may also receive business information, project materials, files, account access, communications, and other information needed to provide the agreed services.

Technical information

Our hosting, security, and infrastructure providers may process standard technical information such as IP address, browser and device information, request timestamps, referring pages, and error or security logs. The current public site does not include advertising pixels or optional analytics cookies.

2. How we use information

We use information to:

• review and respond to inquiries
• assess fit, scope possible work, and communicate about services
• provide coaching, fractional support, systems work, and custom engagements
• operate, secure, troubleshoot, and improve the website and intake process
• maintain business records and comply with legal obligations

We do not sell or rent personal information.

3. How information is shared

Inquiry submissions are sent through a webhook to a private Build Systems intake channel in Discord. Discord processes information under its own Privacy Policy.

We may also share information with:

• hosting, infrastructure, security, communications, and professional service providers that help us operate
• contractors or specialists involved in an engagement, when authorized or reasonably necessary for the work
• legal authorities when required by law or necessary to protect rights, safety, or security
• successors or advisers involved in a financing, reorganization, acquisition, or sale of the business or its assets

4. Retention

We retain inquiry and client information for as long as reasonably necessary to respond, provide services, maintain business records, resolve disputes, protect the business, and meet legal obligations. You may request deletion, subject to records we must or reasonably need to retain.

5. Security

We use reasonable administrative and technical safeguards. No website, webhook, email, cloud platform, or internet transmission is completely secure, so do not submit passwords, payment-card data, government identifiers, medical information, or other highly sensitive information through the public inquiry form.

6. Your choices and rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or restriction of personal information. You may also object to certain processing or request a portable copy where applicable.

To make a privacy request, use the Build Systems contact form. We may need to verify your identity before completing a request.

7. International processing

Build Systems operates in the United States. Information may be processed in the United States or other locations where service providers operate, subject to applicable law.

8. Third-party links

The website may link to third-party websites or services. Their privacy practices are governed by their own policies, not this policy.

9. Children's privacy

Build Systems serves businesses and is not directed to children. We do not knowingly collect personal information directly from children under 13 through the website.

10. Changes and contact

We may update this policy as the website, services, or legal requirements change. The current version will remain posted here with its updated date. Questions may be submitted through the contact form.